Purchases

Payment issues

• How do I find my transaction ID?
• I have not received my purchase

Monthly Cards

• Can I purchase a Card for several months at once?
• I want to receive more gems daily. Can I purchase both Monthly Card and Lux Monthly Card at the same time?
• Will I miss my Monthly Card Rewards if I fail to log in every day?
• How do they work? What is the difference between a Monthly Card and a Lux Monthly Card?

Royal Pass

• Can I unlock premium access any day over the course of the active Royal Pass?
• How does the Royal Pass work if I unlock the premium access?
• How does the Royal Pass work?

Subscriptions

• How to cancel the Subscription?
• Heroic Subscription
• Golden Subscription